Ann has 30 years’ experience working for top tier law firms on KM and IT initiatives, including many process improvement and productivity initiatives. Ann has an MBA in law firm management and qualifications in law and project management. Ann has a strong background in providing practical strategic advice to law firms on both KM and IT strategies. She has helped firms develop and deliver award -winning improvements to their business through the use of technology. Ann helps our customers develop and implement successful automation projects and also takes an active role in our product development.